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The processing time is typically 7-15 days. However, it may take longer during busy seasons or for customized styles. If you need rush delivery, please let us know your event date when placing your order.

You may return most new, unopened items within 7 days of delivery for refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund once we received the return. This time period includes the transit time for us to receive your return from the shipper (15 to 25 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 7 business days).

If you need to return an item, simply email us. We'll notify you via e-mail of your refund once we've received and processed the returned item.