Ship with confidence! We use DHL GoGreen to ensure sustainable delivery options for every order. Your Order will be delivered with minimal environmental impact.
1. Shipping Costs
- Shipping costs are calculated at checkout based on the weight and destination of your order.
- Payment for shipping is collected with your purchase and is final.
2. Delivery Terms
2.1 Transit Time (International)
- Orders shipped from China via DHL or UPS Express typically take 5-7 days in transit.
- The exact transit time depends on the selected shipping method, which is shown at checkout.
2.2 Dispatch Time
- Orders are usually dispatched within 7-25 business days after payment.
- Heavily beaded or highly customized items, seasonal demand (e.g., late November to April), and major design alterations may extend production times.
2.3 Change of Delivery Address
- You can request a delivery address change any time before the order is dispatched.
2.4 P.O. Box Shipping
- VINIODRESS does not ship to P.O. box addresses.
2.5 Military Address Shipping
- Shipments to military addresses are available through USPS or EMS.
2.6 Delivery Delays
- If your order exceeds the estimated delivery time, please contact us so we can investigate.
2.7 Delivery Surcharges
- Surcharge of $26-30 will be applied for remote area shipping address.
3. Tracking Notifications
- Once your order is dispatched, you’ll receive a tracking link to monitor the shipment’s progress through the carrier’s updates.
4. Duties & Taxes
4.1 Sales Tax
- Sales tax is included in the product price displayed on our website.
4.2 Import Duties & Taxes
- Import duties and taxes may apply upon arrival in your country. These fees vary by destination.
- If you refuse to pay duties and taxes, the goods will be returned at your expense. A refund will be issued for the item’s value, minus return shipping costs and fees. Initial shipping charges are non-refundable.
- For a lower declared value on packages, or other customs requests, contact us before shipment.
4.3 EU VAT Changes (2021)
- As of July 1, 2021, VAT is charged on all goods imported to EU countries. We do not charge VAT at checkout.
- You are responsible for import taxes, fees, and duties levied by your country upon delivery.
- If required, we can provide invoices or other customs documents.
EU Countries Include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
