Just loved this dress. had a bit of altering to do, but I did buy without personalized measuring, I was prompted to re-think/check the size before the final order was accepted ( I did, and was glad) I am an EU 12, initially ordered a US 8/10, but after rechecking measurements according to their own site measurements, I went with a US 12, which (to my horror is equivalent, according to conversion charts of an EU 16 (MEASURE your body, don't get caught up in your size ego). All emails were responded to within a few hours, and when I got nervous that the dress might not be here on time (pandemic postal problems), and offered to pay for Express delivery, was reassured it would be here in time without paying extra (it was, with weeks to spare). The quality of the fabric was great (I wish there was an add more photo options in review to show close-ups). Girls, give them a go, was SO pleased with mine !!