Email: service@viniodress.com
Currency
Free shipping on All Orders Over $150
Shipping with DHL GoGreen – Your Order will be delivered with minimal environmental impact.
Free standard shipping on orders over $150
Expedited Shipping: 3-5 Business Days
- Note: If you need a custom size & color or have any additional notes for us, please 'ADD TO CART', then 'VIEW CART' to 'Add a note to your order' or contact us after placing the order.
- Note: If you need a custom size & color or have any additional notes for us, please 'ADD TO CART', then 'VIEW CART' to 'Add a note to your order' or contact us after placing the order.
Ship with confidence! We use DHL GoGreen to ensure sustainable delivery options for every order. Your Order will be delivered with minimal environmental impact.
2.1 Transit Time (International)
2.2 Dispatch Time
2.3 Change of Delivery Address
2.4 P.O. Box Shipping
2.5 Military Address Shipping
2.6 Delivery Delays
2.7 Delivery Surcharges
4.1 Sales Tax
4.2 Import Duties & Taxes
4.3 EU VAT Changes (2021)
EU Countries Include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
2.1 Eligibility
We accept returns for standard-size items (US2-16) within 7 days of delivery. To qualify:
2.2 Exceptions (Non-Returnable Items)
We do not accept returns for the following:
2.3 Damages & Issues
Inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us within 2 days to report the issue. We will evaluate and resolve it promptly.
2.4 How to Start a Return
To initiate a return:
For faster service, return the unwanted item (following the return process), and place a new order for your desired item once your return is accepted.